Location:
London
Salary:
£25,000
Sector:
Service industry

Overview

Are you a graduate with good customer service skills looking to work in a growing technology start-up? If so, this might just be the job for you.

Full job description

The company:

Employees at LoyaltyLion think innovatively to come up with new and fresh ideas to engage customers. Working with ecommerce stores, they help to create an online loyalty and engagement programme. This helps to increase customer engagement, purchase frequency and encourages referrals.

The role:

As a key member of the customer success team, you'll communicate with over 1600 clients. Having good client relationships is an integral part of LoyaltyLion's aims and it is important that good customer service is consistantly delivered. Your role would include, but not be limited to: answering clients emails; writing help documentation; coming up with new product ideas based on client feedback and supporting the creation of webinars.

LoyaltyLion are searching for someone who cares about delivering good customer service, can communicate professionally, is willing to work flexible hours to cater to US clients and wants to make their mark in a growing start-up environment.

The perks:

  • Opportunity to make an impact in a small, hard-working, start-up environment.
  • Free lunch Mondays
  • Beer Fridays
  • Table football
  • Virtual reality(!)

Interested?

Hit the button below to find out about the role in more detail and for all the important info on how to apply.

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