Service industry


Here at Stonegate we love to see people enjoying themselves and having a good time- that’s true for our customer and our teams.

Full job description

Our pub and bar team members excel at customer service and are responsible for creating a warm and welcoming environment for our customers. Here at Stonegate we love to see people enjoying themselves and having a good time- that’s true for our customer and our teams. We encourage our teams to show off their fun personalities and really bring our venues to life.

Our pub and bar teams are passionate about food and drink quality, driven to deliver excellent customer service and are always raring to go!

The interactions these team members have with our customers makes all the difference. They are the face of our brands! It is their enthusiasm which delights our customers and ensures they come back time and time again for the exceptional food, drink and ambience available at Stonegate pubs and bars.

But it’s not just about going the extra mile for our customers; our teams will always look to support each other to ensure they are the best they can be. Here at Stonegate we’re one team, so being a team player is essential!

There are never any dull days working in these roles!

Work Environment

We operate over 660 pubs and bars across the UK, within a wide variety of formats: from community and high-street pubs, through branded bars, to country inns and late-night venues. While very different, all our formats guarantee a fun, vibrant and lively place in which to work. These venues are always on the go and they need to be run efficiently to deliver seamless service.

We are extremely proud of the culture we have established within our business. Wherever you work within Stonegate, you will find a friendly, supportive and encouraging environment. We want our teams to love what they do and enjoy coming to work each and every day!

Job Prospects

Thanks to the diverse nature of our business, there are tremendous career opportunities available at Stonegate. We are delighted to be able to offer all our team members an award-winning development programme, designed to provide them with the skills and knowledge they need to succeed and proceed.

We actively encourage team members to progress within Stonegate and have invested heavily in building an infrastructure which enables them to take control of their own careers. In order to support the progression of our team through our internal career pathway, we have also carefully selected a range of apprenticeship opportunities which allows our employees to gain a nationally-recognised qualification.

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